Dort Federal Credit Union in 2845 Davison Road

Customer Reviews about Dort Federal Credit Union:

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  I recently had to call Dort Federal for assistance over the phone. If you plan on getting anything done quick, do not count on it. I had to wait on the automated service for over 30 minutes. I then hung up and called dispatch again and asked to speak to anyone except the automated the service. The receptionist proceeded to tell me there was a 22 minute wait. I am not happy.
  By Andrea Tanner, July 31, 2017
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  This has been the absolute worst bank other than Elga credit union, if that is at all possible. My boyfriend and I have had a joint account for over 2 years, and it has been nothing but endless issues. For one, the joint account does not allow each person full access to the account, which is absurd. We needed our money to be in one trusted place, however if you are the additional person on the account it is a HUGE hassle to access online banking. We have asked many times for both of us to have equal access to the account, however, they have so many restrictions that it is not possible. Not to mention the ATM's are down 90% of the time, or they have some type of restriction. You can't even deposit checks via ATM because "the server is down", but has been down for MONTHS (if not longer). When I needed my full account number they gave me my member ID, but had no clue what an account number was...lol. I had to tell them I needed the numbers that would be on the bottom of a check. After that they proceeded to tell me that you would just "add a bunch of zeros" on to the member ID. THEY TRIED TO TELL ME THEY DON'T HAVE ACCOUNT NUMBERS. Not to mention when I went to ask them to send a fax to verify my account with my CC company, they had no idea what to do. The "managers" I've spoken with have been incredibly uninformed, condescending and unintelligent. Whenever I go in they always tell me how I look young/question if I actually have an account there...it is incredibly unprofessional to comment that someone looks "too young". I am at the bank with Identification, i'm not buying liquor. They have been of no help whatsoever at any point where we have tried to address our issues, and we have been banking with them for too long. We are switching to Chase, as i'm sure they will handle our business much better. The list of issues we've at Dort Federal goes on for miles, I would not recommend banking with them. *NOT to mention their customer service WILL hang up on you & no one will ever call you back when you ask for a manager.
  By Samantha Wisda, April 07, 2017
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  Been to three ATM and all down or broken.. Lapeer Davison and flint Davison rd.
  By Rebecca Bruce, April 01, 2017
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  I Love Dort Federal Credit Union because everyone in there are so friendly & fast service. When you need to talk to someone about your account. They really give you great advice on your accounts. I have never had a bank that cares so much.
  By Jamie Barry, October 23, 2016

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